Customer Service Representative Community, Social Services & Nonprofit - Malvern, PA at Geebo

Customer Service Representative

Malvern, PA Malvern, PA Contract Contract Estimated:
$34.
8K - $44.
1K a year Estimated:
$34.
8K - $44.
1K a year 1 hour ago 1 hour ago 1 hour ago Customer Service Representative Requirements Minimum of 1 year of experience in customer service in a high volume, fast-paced environment (preferred) You crave transactional based work where you can check to-dos off of your checklist You are passionate about customers/clients and are fulfilled by finding solutions in real-time over the phone, or communicating via email You have the ability to work in a fast-paced environment where multitasking and organization skills are required You pay attention to detail and have strong problem solving and decision-making skills You are a team player who is self- motivated, has a sense of urgency, and looks for process improvement You demonstrate integrity, exhibit team spirit and enthusiasm, and establish trust and credibility You have strong interpersonal, and communication skills You have an interest in working a hybrid model both on site and remote.
Company Benefits Long-term opportunity with a great chance of being hired permanently Incredible company culture with great growth opportunities Non-sales Customer Service Representative Job Description Our client is seeking individuals to join their team as a Customer Care Associate.
As a Customer Care Associate, you will be responsible for handling customer service and support calls as well as data entry.
On a daily basis, this role will:
Answer customer service phone calls and emails, and either resolve the issue or escalate call to the next level.
Document records of customer interactions, transactions, and inquiries.
Provide resolution to any complaints and escalate, as necessary.
Refer unresolved customer issues to designated departments for further investigation.
Enter new customers in multiple software systems using submitted account paperwork.
Enter consumer refunds in a timely and accurate fashion.
Enter and track customer hardware service requests (RMA's).
#RapidHire #LI-BA1 #ZR Our client is seeking individuals to join their team as a Customer Care Associate.
As a Customer Care Associate, you will be responsible for handling customer service and support calls as well as data entry.
On a daily basis, this role will:
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Estimated Salary: $20 to $28 per hour based on qualifications.

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