Communication Consultant
Advocate for all investors! At Vanguard, our core purpose is to take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.
We put our investors first in all we do, and because of it, our clients have entrusted $7.
5 trillion of their hard-earned savings with us.
Within our Institutional Investor Group (IIG), we manage $1.
7 trillion in assets, providing institutional clients, plan sponsors, and participants with recordkeeping, investment, and advice services, largely in defined contribution plans such as 401(k)s.
Our mission is to give participants in these plans the best chance for retirement success.
We are operating as one team to deliver the best that Vanguard has to offer across full service, investments, advice, and productsto all clients, across all channels.
Strategic Retirement Consultings Participant Engagement Consulting team is looking for a Communication Consultant.
The role will provide opportunities to:
Consult with, motivate, and influence clients to drive positive outcomes by using data and thought leadership to identify key opportunities while demonstrating a deep knowledge of the Participant Experience, Vanguard solutions, and the plan sponsors unique needs.
Develop strategies that balance the needs of the client, participant, and business and oversee the implementation and measurement of the strategies.
Present the Strategic Retirement Consulting value story to Vanguard clients and sales prospects.
In this role, you will:
Ensure external clients have high awareness of the benefits and value of the Vanguard participant experiences.
Present updates on evolution of participant experience.
Provide consultation to address business area's external client communication needs.
Develop cohesive plans for communicating initiatives and events that are aligned to business outcomes.
Assess and enhance impact on target external client audience.
Partner with business area to ensure needs are addressed, best practice solutions are identified, and delivery of expectations is within scope and capacity.
Determine efficient means to deliver key external client communication deliverables.
Provide clear objectives to resources to guide creative development.
Capture key metrics and measure the effectiveness of external client communication solutions.
Identify trends for future application.
Identify areas for improvement to enhance the efficacy of communications and its ability to deliver on business objectives.
Participate in special projects and performs other duties as assigned.
What it takes:
A passion for working with external clients (including retirement plan sponsors, consultants, and vendors) and excellent relationship management skills.
An ability to interpret data, and to define and measure results.
Be a strategic thinker who can problem solve, while balancing multiple priorities through strong judgement and time management skills.
Be consultative and influential with plan sponsors and internal collaborators to drive positive outcomes.
Experience, or solid understanding of the Retirement Plan industry preferred
Minimum five years related work experience, two years within Financial Services industry or function preferred.
Undergraduate degree or equivalent combination of training and experience.
Graduate degree preferred.
About Vanguard We are Vanguard.
Together, were changing the way the world invests.
For us, investing doesnt just end in value.
It starts with values.
Because when you invest with courage, when you invest with clarity, and when you invest with care, you can get so much more in return.
We invest with purpose and thats how weve become a global market leader.
Here, we grow by doing the right thing for the people we serve.
And so can you.
We want to make success accessible to everyone.
This is our opportunity.
Lets make it count.
Inclusion Statement Vanguards continued commitment to diversity and inclusion is firmly rooted in our culture.
Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement:
Do the right thing.
We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve.
We empower our crew to contribute their distinct strengths to achieving Vanguards core purpose through our values.
When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose.
Our core purpose:
To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.
How We Work Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection.
We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
Special Factors Sponsorship Vanguard is not offering visa sponsorship for this position.
Vanguard, one of the world's largest investment management companies, serves individual investors, institutions, employer-sponsored retirement plans, and financial professionals.
We have a diverse and talented crew with a culture that promotes teamwork, along with an unwavering focus on serving our clients' best interests.
This website uses cookies to distinguish you from other users.
A cookie is a small file of letters and numbers placed on your computer or device.
This helps us to provide you with a good experience when you browse our website and also allows us to improve our site and services.
The cookies are stored locally on your computer or mobile device.
To accept cookies you can continue browsing as normal.
Or you can go to our Privacy Policy (https:
//www.
vanguardjobs.
com/site-privacy-policy/) to read more information and learn how to change your preferences.
Recommended Skills Business Planning Business Relationship Management Communication Consulting Creativity Customer Communications Management Estimated Salary: $20 to $28 per hour based on qualifications.
We put our investors first in all we do, and because of it, our clients have entrusted $7.
5 trillion of their hard-earned savings with us.
Within our Institutional Investor Group (IIG), we manage $1.
7 trillion in assets, providing institutional clients, plan sponsors, and participants with recordkeeping, investment, and advice services, largely in defined contribution plans such as 401(k)s.
Our mission is to give participants in these plans the best chance for retirement success.
We are operating as one team to deliver the best that Vanguard has to offer across full service, investments, advice, and productsto all clients, across all channels.
Strategic Retirement Consultings Participant Engagement Consulting team is looking for a Communication Consultant.
The role will provide opportunities to:
Consult with, motivate, and influence clients to drive positive outcomes by using data and thought leadership to identify key opportunities while demonstrating a deep knowledge of the Participant Experience, Vanguard solutions, and the plan sponsors unique needs.
Develop strategies that balance the needs of the client, participant, and business and oversee the implementation and measurement of the strategies.
Present the Strategic Retirement Consulting value story to Vanguard clients and sales prospects.
In this role, you will:
Ensure external clients have high awareness of the benefits and value of the Vanguard participant experiences.
Present updates on evolution of participant experience.
Provide consultation to address business area's external client communication needs.
Develop cohesive plans for communicating initiatives and events that are aligned to business outcomes.
Assess and enhance impact on target external client audience.
Partner with business area to ensure needs are addressed, best practice solutions are identified, and delivery of expectations is within scope and capacity.
Determine efficient means to deliver key external client communication deliverables.
Provide clear objectives to resources to guide creative development.
Capture key metrics and measure the effectiveness of external client communication solutions.
Identify trends for future application.
Identify areas for improvement to enhance the efficacy of communications and its ability to deliver on business objectives.
Participate in special projects and performs other duties as assigned.
What it takes:
A passion for working with external clients (including retirement plan sponsors, consultants, and vendors) and excellent relationship management skills.
An ability to interpret data, and to define and measure results.
Be a strategic thinker who can problem solve, while balancing multiple priorities through strong judgement and time management skills.
Be consultative and influential with plan sponsors and internal collaborators to drive positive outcomes.
Experience, or solid understanding of the Retirement Plan industry preferred
Minimum five years related work experience, two years within Financial Services industry or function preferred.
Undergraduate degree or equivalent combination of training and experience.
Graduate degree preferred.
About Vanguard We are Vanguard.
Together, were changing the way the world invests.
For us, investing doesnt just end in value.
It starts with values.
Because when you invest with courage, when you invest with clarity, and when you invest with care, you can get so much more in return.
We invest with purpose and thats how weve become a global market leader.
Here, we grow by doing the right thing for the people we serve.
And so can you.
We want to make success accessible to everyone.
This is our opportunity.
Lets make it count.
Inclusion Statement Vanguards continued commitment to diversity and inclusion is firmly rooted in our culture.
Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement:
Do the right thing.
We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve.
We empower our crew to contribute their distinct strengths to achieving Vanguards core purpose through our values.
When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose.
Our core purpose:
To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.
How We Work Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection.
We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
Special Factors Sponsorship Vanguard is not offering visa sponsorship for this position.
Vanguard, one of the world's largest investment management companies, serves individual investors, institutions, employer-sponsored retirement plans, and financial professionals.
We have a diverse and talented crew with a culture that promotes teamwork, along with an unwavering focus on serving our clients' best interests.
This website uses cookies to distinguish you from other users.
A cookie is a small file of letters and numbers placed on your computer or device.
This helps us to provide you with a good experience when you browse our website and also allows us to improve our site and services.
The cookies are stored locally on your computer or mobile device.
To accept cookies you can continue browsing as normal.
Or you can go to our Privacy Policy (https:
//www.
vanguardjobs.
com/site-privacy-policy/) to read more information and learn how to change your preferences.
Recommended Skills Business Planning Business Relationship Management Communication Consulting Creativity Customer Communications Management Estimated Salary: $20 to $28 per hour based on qualifications.
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