INR Enrollment Representative
3.
9 Malvern, PA Malvern, PA Job Title INR Enrollment Representative Job Description INR Enrollment Representative (Malvern, PA) The INR (International Normalized Ratio) Enrollment Representative assists with the enrollment of new patients into our Remote INR Testing Program.
Representatives in this role, receive and process INR Patient Order Forms, confirm patient insurance coverage with our Revenue Cycle Management team, and serve as initial contact with new patients throughout the onboarding process.
This role communicates with patients mostly via phone calls to confirm status of eligibility, provide instruction on the Remote INR services, and coordinate/schedule training with our contracted nurse trainers to ensure proper meter usage and testing process.
Your role:
Receiving and processing new patient order forms Calling new patients to review and confirm insurance coverage and service acceptance Obtaining any missing patient or insurance information Building and maintaining working relationships with clinics Scheduling new patients for INR test training with staffed nurse trainers Answering inbound phone calls from patient/clinic queue Meeting all quality and performance standards You're the right fit if:
You have a High School Diploma or General Educational Development (GED).
You've acquired 1
years' experience of phone-based customer service experience.
Your skills include proficiency using a computer and Microsoft Office (Word, Excel, and Outlook); comfortable using telephone and computer to perform job responsibilities.
You have experience communicating to patients in a healthcare setting (preferred) You are comfortable working Monday-Friday 10:
30am-7pm Eastern Standard Time.
You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
About Philips We are a health technology company.
We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve.
Do the work of your life to help improve the lives of others.
Learn more about our business.
Discover our rich and exciting history.
Learn more about our purpose.
Read more about our employee benefits.
If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply.
You may still be the right candidate for this or other opportunities at Philips.
Learn more about our commitment to diversity and inclusion here.
Philips Transparency Details In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered.
Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.
Details about our benefits can be found here.
Additional Information US work authorization is a precondition of employment.
The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
Company relocation benefits will not be provided for this position.
For this position, you must reside in or within commuting distance to Malvern, PA.
#LI-PH1 Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
9 Malvern, PA Malvern, PA Job Title INR Enrollment Representative Job Description INR Enrollment Representative (Malvern, PA) The INR (International Normalized Ratio) Enrollment Representative assists with the enrollment of new patients into our Remote INR Testing Program.
Representatives in this role, receive and process INR Patient Order Forms, confirm patient insurance coverage with our Revenue Cycle Management team, and serve as initial contact with new patients throughout the onboarding process.
This role communicates with patients mostly via phone calls to confirm status of eligibility, provide instruction on the Remote INR services, and coordinate/schedule training with our contracted nurse trainers to ensure proper meter usage and testing process.
Your role:
Receiving and processing new patient order forms Calling new patients to review and confirm insurance coverage and service acceptance Obtaining any missing patient or insurance information Building and maintaining working relationships with clinics Scheduling new patients for INR test training with staffed nurse trainers Answering inbound phone calls from patient/clinic queue Meeting all quality and performance standards You're the right fit if:
You have a High School Diploma or General Educational Development (GED).
You've acquired 1
years' experience of phone-based customer service experience.
Your skills include proficiency using a computer and Microsoft Office (Word, Excel, and Outlook); comfortable using telephone and computer to perform job responsibilities.
You have experience communicating to patients in a healthcare setting (preferred) You are comfortable working Monday-Friday 10:
30am-7pm Eastern Standard Time.
You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
About Philips We are a health technology company.
We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve.
Do the work of your life to help improve the lives of others.
Learn more about our business.
Discover our rich and exciting history.
Learn more about our purpose.
Read more about our employee benefits.
If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply.
You may still be the right candidate for this or other opportunities at Philips.
Learn more about our commitment to diversity and inclusion here.
Philips Transparency Details In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered.
Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.
Details about our benefits can be found here.
Additional Information US work authorization is a precondition of employment.
The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
Company relocation benefits will not be provided for this position.
For this position, you must reside in or within commuting distance to Malvern, PA.
#LI-PH1 Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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