Director of Talent Management
Overview
At CubeSmart, we're intentional about culture. You can experience it everywhere from our mission statement of genuine care to our It's What's Inside That Counts tagline to calling each other teammates rather than employees. This spirit fosters a fun and collaborative environment that is filled with over 2,300 passionate, committed colleagues across the US in providing unparalleled service to our customers. It's no surprise that this unique atmosphere and relentless focus on culture has resulted in our rapid growth and being recognized amongst the top in our industry.
CubeSmart (NYSE:
CUBE) is a publicly-held, self-administered and self-managed real estate investment trust focused on the ownership, operation, acquisition and development of self-storage facilities in the United States. The self-storage facilities are designed to offer affordable, easily accessible and secure storage space for residential and commercial customers. The company's mission is to simplify the organizational and logistical challenges created by the many life events and business needs of our customers through innovative solutions, unparalleled service and genuine care.
Role
We're looking for a smart, collaborative and strategic Director of Talent Management to join our HR team. This new role will build on our strong foundation to deliver strategic talent solutions to support CubeSmart's growth. You'll have the opportunity to create, shape and implement programs for our teammates to grow and develop. You'll also lead the HR Business Partnership team to engage leaders in innovative ways to bring out the best in their teams to attract, develop, and retain talent. Areas of responsibility will include career development, leadership and management capability building, organizational design, succession planning, performance management, and teammate relations. As Director of Talent Management, you'll serve as a vital member of HR's leadership team and will report to the SVP, Human Resources.
Responsibilities
Teammate Growth & Development
Direct the creation of a talent management strategy that provides opportunities for teammate development and advancement and supports the company's growth.
Lead the creation and implementation of a career path framework and related programs that support teammate development and retention and differentiates CubeSmart as an employer of choice.
Partner with the Training team to ensure training and development programs and curriculum are aligned with and support the talent management strategy. Create and conduct presentations and trainings as needed.
Collaborate with business leaders and HR colleagues to develop, design and deliver an incorporated approach to leadership development and learning.
Organizational Design & Performance Management
Lead performance management program and process. Evaluate, shape and refine approach to align with talent strategy. Manage ongoing process that drives company outcomes, increases performance, develops talent and enhances engagement.
Facilitate talent reviews and succession planning discussions. Work with business leaders to ensure plans are actively put into practice.
Participate in workforce planning efforts that develop and maintain organizational structures which support the business strategy and facilitate talent development.
HR Business Partnership
Further position the HR Business Partnership team as an integral, proactive resource for internal customers. This includes setting a clear vision, establishing priorities that support business and customer needs, clarifying roles, and measuring/monitoring success.
Engage with the HR Business Partnership team to develop and deliver programs and implement processes that support the company's growth, engage teammates, and develop talent.
Ensure teammate relations efforts are aligned with our culture of genuine care, establish trust, and build management capabilities. Coach/counsel leaders and teammates as needed. Ensure policies and practices comply with laws, regulations and guidelines, and mitigate risk.
A Analytics and Evaluation
Establish appropriate metrics and tracking mechanisms to build accountability, measure results, evaluate trends, and optimize the impact of talent strategies. Develop reports and recommendations for executive-level meetings and decision-making.
Participate in measurement of teammate engagement efforts. Develop and implement talent management strategies that drive engagement. Collaborate closely with Director, Internal Communications and Engagement on engagement efforts.
Management and Leadership
Lead a team of HR professionals and provide strategic leadership. Set performance direction, motivate, coach, develop, recognize, and ensure accountability for results.
Serve as a key member of the HR leadership team. Play an active role in supporting an integrated, best-in-class people strategy. Work closely with HR colleagues to ensure cross-HR strategies, initiatives and communications are seamlessly and efficiently delivered.
Develop a deep understanding of the business and industry to support alignment of human capital to business strategy.
Build effective relationships with senior executive leadership, teammates, and HR colleagues.
Serve as a champion for teammate development and as a role model and ambassador for our culture of genuine care and unparalleled customer service.
Qualifications
A strong, motivating leader who contributes at a strategic level while also willing to jump in and help at a grass roots level where necessary.
Best practice experience in talent management practices, talent and leadership development, organizational design, teammate relations and teammate engagement.
Experience in successfully leading the talent management efforts for a geographically dispersed, diverse workforce, ideally within a high-growth business.
Strong customer service orientation. Responsive to requests. Ability to manage conflicting priorities. Self-directed, motivated and flexible.
Possess outstanding written, verbal, listening, and presentation skills.
Demonstrated track record of creative problem solving, facilitation, negotiation, and change management skills. Able to eliminate barriers at any organizational level.
Excellent business acumen; focused on how HR programs, processes and tools accelerate business results. Balances qualitative and quantitative measures.
Ability to develop trusting relationships to gain support, influence, and achieve results. Strong partner, collaborator, and team player; focused on organizational and team success.
Possess emotional intelligence and authenticity; someone with clear intellectual curiosity and a willingness to be a team leader and member.
Ability to take the initiative to identify and anticipate client needs, recommend, and implement solutions.
Demonstrated track record of leading, engaging, managing, coaching, and developing a team.
Knowledge of and experience with employment laws.
Knowledgeable of process improvement strategies and how to apply them to human resources processes. Track record in seamless execution and delivery of results.
Strong ethics and values with a high level of integrity.
Requirements
Undergraduate degree in Human Resources, psychology, business/management or other related field and relevant post graduate degree preferred.
A minimum of 15
years of progressive human resource generalist experience.
US travel is required. Up to 15-20% travel anticipated
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
At CubeSmart, we're intentional about culture. You can experience it everywhere from our mission statement of genuine care to our It's What's Inside That Counts tagline to calling each other teammates rather than employees. This spirit fosters a fun and collaborative environment that is filled with over 2,300 passionate, committed colleagues across the US in providing unparalleled service to our customers. It's no surprise that this unique atmosphere and relentless focus on culture has resulted in our rapid growth and being recognized amongst the top in our industry.
CubeSmart (NYSE:
CUBE) is a publicly-held, self-administered and self-managed real estate investment trust focused on the ownership, operation, acquisition and development of self-storage facilities in the United States. The self-storage facilities are designed to offer affordable, easily accessible and secure storage space for residential and commercial customers. The company's mission is to simplify the organizational and logistical challenges created by the many life events and business needs of our customers through innovative solutions, unparalleled service and genuine care.
Role
We're looking for a smart, collaborative and strategic Director of Talent Management to join our HR team. This new role will build on our strong foundation to deliver strategic talent solutions to support CubeSmart's growth. You'll have the opportunity to create, shape and implement programs for our teammates to grow and develop. You'll also lead the HR Business Partnership team to engage leaders in innovative ways to bring out the best in their teams to attract, develop, and retain talent. Areas of responsibility will include career development, leadership and management capability building, organizational design, succession planning, performance management, and teammate relations. As Director of Talent Management, you'll serve as a vital member of HR's leadership team and will report to the SVP, Human Resources.
Responsibilities
Teammate Growth & Development
Direct the creation of a talent management strategy that provides opportunities for teammate development and advancement and supports the company's growth.
Lead the creation and implementation of a career path framework and related programs that support teammate development and retention and differentiates CubeSmart as an employer of choice.
Partner with the Training team to ensure training and development programs and curriculum are aligned with and support the talent management strategy. Create and conduct presentations and trainings as needed.
Collaborate with business leaders and HR colleagues to develop, design and deliver an incorporated approach to leadership development and learning.
Organizational Design & Performance Management
Lead performance management program and process. Evaluate, shape and refine approach to align with talent strategy. Manage ongoing process that drives company outcomes, increases performance, develops talent and enhances engagement.
Facilitate talent reviews and succession planning discussions. Work with business leaders to ensure plans are actively put into practice.
Participate in workforce planning efforts that develop and maintain organizational structures which support the business strategy and facilitate talent development.
HR Business Partnership
Further position the HR Business Partnership team as an integral, proactive resource for internal customers. This includes setting a clear vision, establishing priorities that support business and customer needs, clarifying roles, and measuring/monitoring success.
Engage with the HR Business Partnership team to develop and deliver programs and implement processes that support the company's growth, engage teammates, and develop talent.
Ensure teammate relations efforts are aligned with our culture of genuine care, establish trust, and build management capabilities. Coach/counsel leaders and teammates as needed. Ensure policies and practices comply with laws, regulations and guidelines, and mitigate risk.
A Analytics and Evaluation
Establish appropriate metrics and tracking mechanisms to build accountability, measure results, evaluate trends, and optimize the impact of talent strategies. Develop reports and recommendations for executive-level meetings and decision-making.
Participate in measurement of teammate engagement efforts. Develop and implement talent management strategies that drive engagement. Collaborate closely with Director, Internal Communications and Engagement on engagement efforts.
Management and Leadership
Lead a team of HR professionals and provide strategic leadership. Set performance direction, motivate, coach, develop, recognize, and ensure accountability for results.
Serve as a key member of the HR leadership team. Play an active role in supporting an integrated, best-in-class people strategy. Work closely with HR colleagues to ensure cross-HR strategies, initiatives and communications are seamlessly and efficiently delivered.
Develop a deep understanding of the business and industry to support alignment of human capital to business strategy.
Build effective relationships with senior executive leadership, teammates, and HR colleagues.
Serve as a champion for teammate development and as a role model and ambassador for our culture of genuine care and unparalleled customer service.
Qualifications
A strong, motivating leader who contributes at a strategic level while also willing to jump in and help at a grass roots level where necessary.
Best practice experience in talent management practices, talent and leadership development, organizational design, teammate relations and teammate engagement.
Experience in successfully leading the talent management efforts for a geographically dispersed, diverse workforce, ideally within a high-growth business.
Strong customer service orientation. Responsive to requests. Ability to manage conflicting priorities. Self-directed, motivated and flexible.
Possess outstanding written, verbal, listening, and presentation skills.
Demonstrated track record of creative problem solving, facilitation, negotiation, and change management skills. Able to eliminate barriers at any organizational level.
Excellent business acumen; focused on how HR programs, processes and tools accelerate business results. Balances qualitative and quantitative measures.
Ability to develop trusting relationships to gain support, influence, and achieve results. Strong partner, collaborator, and team player; focused on organizational and team success.
Possess emotional intelligence and authenticity; someone with clear intellectual curiosity and a willingness to be a team leader and member.
Ability to take the initiative to identify and anticipate client needs, recommend, and implement solutions.
Demonstrated track record of leading, engaging, managing, coaching, and developing a team.
Knowledge of and experience with employment laws.
Knowledgeable of process improvement strategies and how to apply them to human resources processes. Track record in seamless execution and delivery of results.
Strong ethics and values with a high level of integrity.
Requirements
Undergraduate degree in Human Resources, psychology, business/management or other related field and relevant post graduate degree preferred.
A minimum of 15
years of progressive human resource generalist experience.
US travel is required. Up to 15-20% travel anticipated
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
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